Meet our Team

Mr. Hatcher is President of the Consumer Industries division for /N SPRO, where he leads the development and implementation of the company’s Consumer Industries strategy for services and product offerings. He has over 25 years of SAP solution and implementation experience, providing advisory services, solution design, and integration management to customers across the SAP CI market. Prior to joining /N SPRO, Steve was a Vice President with SAP, focused on strategy and implementation for one of SAP’s largest global retail customers. He holds an B.S. in Accounting and System Design from Louisiana State University. Steve is focused on developing long-term relationships with strategic customers while driving growth in the /N SPRO Consumer Industries business.

Mr. Cederborg is a Senior Vice President of /N SPRO’s Consumer Industries division. He is responsible for driving the /N SPRO Consumer Industries Business Development team, delivering strategic retail, wholesale, and consumer products projects, and providing senior advisory services to /N SPRO’s customers. With over 30 years combined industry and consulting experience, he specializes in driving corporate modernization and transformation programs and helping customers define and implement corporate strategy. Brian is SAP S/4, Activate, IS-Retail, and Project Management Professional (PMP) certified and holds an MBA in Consumer Insight and Finance from the University of Texas at Austin. Brian is focused on establishing long-term partnerships with /N SPRO customers, driving incremental financial benefits for respective clients.

Mr. Haffenden is Senior Vice President of Consulting for /N SPRO’s Consumer Industries division. He leads the operational functions of the division, including career/personal development, hiring, and project assignments for the consulting team. He also serves as an executive and program advisor to strategic customers. Ralph has over 25 years of experience in Retail and Consumer Industries in both business and technology executive roles. Prior to joining /N SPRO, he served on multiple transformation initiatives, including roles as overall program manager, business change enablement leader, and functional team leader. Ralph has a BSBA in Supply Chain and Production Management from Bowling Green State University in Ohio. Ralph is driven by building a uniquely qualified team of consultants with the leadership, business, and technical capabilities to enable clients to thrive in today’s marketplace.

Mr. Hunter is a Vice President of /N SPRO’s Consumer Industries division, where he leads product innovation and oversees project delivery. Darren has over 20 years of consulting experience across a myriad of industries. He has a unique ability to effectively communicate with both Business and IT Executives to help drive successful business transformation projects. Darren has participated in some of the largest SAP implementations in North America in the Retail, Wholesale, and Manufacturing industries, and he brings very strong SAP functional and technical expertise to clients. Above all else, Darren is driven to provide solutions for his clients that are adopted, well understood, and provide value to the enterprise.

Mr. Okun is Vice President of the Consumer Industries division for /N SPRO. As a leader of the Consumer Industries Business Development team, Steve works with new and existing clients to define and launch new business transformation projects. Steve has over 20 years of experience as a Business Executive and Solution Architect in the Retail industry. He brings strong SAP knowledge across all functional areas including Pricing, Promotions, Marketing Personalization, Merchandising, Omni-Channel, Supply Chain, and Finance. Steve holds a Bachelor of Electrical Engineering from Ryerson University in Toronto. Steve is focused on establishing and maintaining long-term relationships with /N SPRO customers by ensuring they achieve the targeted financial results from their business transformation projects.

Mr. Poeske is a Vice President of Rizing’s Consumer Industries division at /N SPRO. He is responsible for launching and managing the Consumer Packaged Goods (CPG) and Wholesale Distribution industry channels, complementing the existing and highly successful /N SPRO Retail industry channel. Dane’s experience includes over 20 years of global sales, marketing, and operations at Procter & Gamble and Gillette, and 5+ years of consulting, AI, digital transformation, and industry solutions, including SAP, in the global technology industry. Dane is focused on creating a client-first philosophy that leverages our extraordinary Consumer Industry experiences, our superior SAP delivery expertise, and our primary focus on client success. Mr. Poeske has an MBA in Marketing from Loyola University of Chicago, a BBA in Finance and Marketing from the University of Wisconsin – Madison, and currently lives in Boston, MA.

Mr. Shinaberry is a Vice President of Professional Services for /N SPRO’s Consumer Industries division. He leads the program oversight and project delivery functions of the division, including the development and adoption of methodology and tools. Dennis has over 25 years of experience leading SAP implementations, and has extensive experience in Retail, Consumer Industry, and Manufacturing industries. Prior to joining /N SPRO, he served in key leadership roles with SAP America and a global professional services organization, leading consulting and program management functions. Dennis is SAP IS-Retail, Activate, and Project Management Professional (PMP) certified, and holds a BSAS in Computer Technology from Youngstown State University in Ohio. Dennis is focused on building long-term relationships with /N SPRO customers, and in the development and execution of world-class project delivery for our customers.

Mr. de Lange is a Vice President in Rizing’s Consumer Industries division.  Tom provides executive advisement to key customers, working with the C-level to provide high-level guidance and recommendations on program governance, implementation strategy, and business adoption.  He also supports our consulting team, providing delivery oversight in key accounts and ensuring quality throughout our engagements.  Prior to joining Rizing, Tom was a Vice President in SAP America Consumer Industries leading the Customer Success team, his most recent role in a 23 year tenure with SAP.  Tom holds a BSc in Electrical Engineering from the University of Kwa-Zulu Natal (South Africa) and an MBA from the University of Witwatersrand (South Africa).

Ms. Shibayama is the Chief of Staff / Executive Director for /N SPRO’s Consumer Industries division. She serves as a strategic partner and trusted advisor to the division president, and facilitates effective decision-making and implementation of executive activities and projects across the leadership team. She has almost 20 years of experience in the professional services industry, including roles at global consulting organizations as an SAP functional consultant, Talent Business Advisor, Project Manager, and Operations Manager. Kristen holds a B.S. in Business / Computer Information Systems from Indiana University. She works closely with customers, partners, and leaders to align objectives and drive value for stakeholders.