SAP SuccessFactors Time Tracking Announced: How it Works

SAP SuccessFactors Time Tracking Announced: How it Works featured image

SAP recently announced the January availability of the SAP SuccessFactors Time Tracking product, which bolsters the time and attendance capabilities within the SAP SuccessFactors HCM Suite. Time Tracking represents an expansion of the previous Employee Central (EC) Time and Attendance functionality with expanded capabilities to manage time in the cloud.  

Amy Wilson SAP SuccessFactors
Amy Wilson, SVP of Products & Design at SAP SuccessFactors

“Prior to this year, SuccessFactors EC Time was relevant to white-collar, non-project based people—a very small population,” says Amy Wilson, SVP of Products & Design at SAP SuccessFactors. “What we spent the last year on, and will continue into this year—is making [the Time Tracking solution] applicable to blue-collar, clock-in and clock-out, time across midnight, and all the different rules and regulations.” 

Wilson explains that a customer requirement sparked the development of those functions in Time Tracking. The Australian government sought a move to cloud with SAP SuccessFactors but looked for something beyond what the product suite offered for time and attendance. Instead of trying to build out a point solution, Wilson says SAP decided to expand EC Time’s capabilities.  

“We are taking that momentum and all of the things we’ve done to deliver against the Australian government’s needs, but now for the entire world. It’s all about getting off of on-premise and on to the cloud,” adds Wilson.   

The Australian government wasn’t the only customer asking about embedded time tracking, either. Wilson says that many customers seek that option when considering a move to the cloud for core HR.   

Per SAP’s press release, here are the capabilities that come initially with SAP SuccessFactors Time Tracking:  

  • Greater flexibility for employees: To help employees manage their work-life balance, time account payout allows eligible employees to choose either to be paid for their overtime or to use it toward time off. Flextime handling enables employees to determine the start and end times that work best for their schedule. 

  • Streamlined time administration: Smart time tracking allows employees to clock in and out at terminals and track time across midnight. It enables HR to set automatic alerts to remind employees and managers about time sheets and clocking out. Time alerts provide warnings and error messages that allow administrators to review and fix time keeping and management issues, such as excessive overtime. Additionally, the time valuation trace feature provides detailed insights into each valuation step for an employee, demonstrating how specific time entries are calculated. This supports HR in quickly and easily answering employees’ questions about their pay. 

  • Enhanced transparency of pay processes: With intelligent approval workflows, HR can set rules to automate batch time-sheet approvals. With single-record approval, managers can preapprove specific requests, such as travel time. 

  • Increased visibility into the total workforce: Leaders can access a complete view of workforce labor costs, including planned and recorded time sheets, time accounts and pay types. This informs workforce costs, leave liability and productivity, and supports better decision-making. 

SAP SuccessFactors Time Tracking

The Next Steps for SAP SuccessFactors Time Tracking

SAP will focus its investment over the next year on the SAP SuccessFactors Time Tracking tool with what Wilson calls “activity-based” functionality. For example, customers currently using SAP ERP HCM on-premise may use SAP ERP HCM Time and SAP ERP CATS (Cross-Application Time Sheet) to accomplish two separate time requirements.  In short, SAP ERP HCM Time focuses on when an employee is working. CATS allows allocating time to what the employee is working on – a project, process, or product, for example.  

“We are working with the SAP S/4HANA and SAP Fieldglass teams to come up with our North Star for the ‘what and when’ replacement in the cloud,’ says Wilson. “Our desired North Star will enable one place to enter when they are working and what they are working on.” 

She says 2022 is the target for the “what and when” capability delivery. 

Enabling a Move to HXM for More Customers

SAP SuccessFactors Time Tracking is a key pillar of empowering customers to move to the cloud and HXM (Human Experience Management), says Wilson. As a cloud offering, Time Tracking also comes with user-friendly interfaces and processes, with the goal of creating a better self-service experience for employees as they manage their time and attendance and for executives as they review and plan. The goal is also integration, with time and attendance, working natively with SAP payroll solutions both in the cloud and on-premise.   

SAP SuccessFactors Time Tracking

That’s the primary target for Time Tracking—those looking to jump from either SAP on-premise or non-SAP systems to SAP SuccessFactors for core HR with SAP SuccessFactors Employee Central, possibly Employee Central Payroll. Wilson also says some customers may have moved to Employee Central and are still using time tracking on-premise, and this would be a good option for them to move to the cloud.  

Those relationships will continue for current SAP SuccessFactors customers using partner time and attendance solutions such as Workforce Software. If Workforce Software works for your specific business needs, there’s no need to switch. Here are some important considerations and actions to take if you are trying to decide on a time management tool.  

The SAP SuccessFactors Time Tracking solution is expected to be available in January as an additional purchase. This should be just the beginning as SAP continues to invest in the functionality. Contact Rizing for guidance on how Time Tracking fits into your time and attendance strategy.