Candidate Experience
The Candidate Experience program maximizes the value of your organization’s recruitment pipeline. By capturing applicants’ experiences at five points across the candidate lifecycle, recruiters can see a holistic view of each candidate’s experience.
In a fast-moving and competitive job market, organizations need to understand why applicants choose to apply, what keeps them moving through the process, or why they drop out.
Drivers of Candidate Experience
- Technology effectiveness
- Clarity or process and role
- Fairness
- Attractiveness
- Timeliness
- Personalization
SAP Integration
The Candidate Experience program integrates seamlessly with the SAP Recruitment module already capturing applicants on your careers site. The program can activate at critical points in the process – like after candidates complete an interview or decline an offer.
Once designed, these automated processes allow HR and recruitment teams to focus their time on the candidates and implement effective process change.
Program Outcomes
Refine process to maximize the available candidate pools.
Understand why candidates choose to apply and reduce dropouts.
Leverage pre-built surveys and dashboards so recruiters can spend less time designing or gathering insights and more time taking action.
Leverage leading practice and research from the XM Institute tied to ongoing Employee Engagement.