Support Services

Be ready for the road ahead.

Maximize Your SAP SuccessFactors Investment By Using Rizing’s Managed Support Services

Our team of experts helps you prepare you for the future. Whether you require minimal support or a comprehensive plan, Rizing has the expertise to meet your needs.

Stay ahead with our regular updates and functional improvements that bring valuable enhancements. Our support in managing these features ensures optimum use of and value from your installation of SuccessFactors.

Administrative Services
  • Contract management and escalations
  • SLA & Services reviews
  • Quarterly release planning and coordination
  • Roadmap planning
  • Client satisfaction – Enhancement coordination
  • How-tos and advisory services
  • Release Management
  • Annual process planning and configuration
  • Training
  • Workbook management
  • Integration & Interfaces monitoring
Adaptive and Corrective Measures
  • Break/fix for the current process
  • New process/configuration
  • Feasibility analysis of change/enhancement requests for the current system
  • Integration support and break/fix
  • Administrative changes inside the system to assist with annual and transactional processes
  • Role and security maintenance
Payroll support
  • Year-end Online SAP Support (OSS) note
  • Half-year analysis
  • Configuration of end-of-year reports
  • Configuration for the new year
  • User support
  • Implementation of legal changes
Change Control
  • Change request for new enhancement
  • Configuration/technical changes that will require a project-based approach (typically less than 40 hours)

Managed Payroll Services

Enabling your business to streamline payroll operations while focusing on your core objectives.

Long-Term Commitment

Time and Cost Efficiency

Enabling your team to concentrate on core business activities rather than managing payroll administrative tasks. Outsourcing payroll management minimizes operational costs and reduces the hiring and training of specialized staff.

Accuracy and Compliance

Our expert team stays current on tax laws, regulations, and compliance requirements to adhere to payroll regulations, reducing the risk of errors and penalties.

Enhanced Security and Confidentiality

Ensuring the protection of sensitive payroll information and safeguarding your confidential employee data from unauthorized access and potential breaches.

Why Partner with Rizing HCM?

We help you make the most of your SAP SuccessFactors investment. Here’s why you should partner with us:

Let HR focus on strategy

Our solution provides expertise across all SAP HCM and SAP SuccessFactors products, enabling your HR team to focus on strategy.

Rely on a trusted partner

Benefit from the knowledge and experience of the Rizing global HCM Managed Services team.

Improve resource use

With Rizing managing day-to-day application, payroll administrators become available to focus on important tasks that require human attention.

Leveraging investment

Get the best outcome of your HCM investment with access to 20 years+ of human capital system and functional expertise.

Ensure compliance

Let our team of payroll experts manage simple configurations and bug fixes to ensure your systems are legally compliant.

Reduce risk

We will handle Year End OSS Notes/Half Year Analysis processes and monitor your integrations and interfaces to ensure all processes are completed successfully.

Explore How Rizing Can Power
Your HR Transformation

We love the work we do…

So do our clients.

“This was the best implementation team I’ve ever come across with regard to collaboration, interest in getting things right, and understanding of our business needs.”

Talk to a Rizing Expert

Whether you’re just getting started or are well on your way, we can help.