Apparel Manufacturer Automates 52 Processes with Robotic Process Automation
Case Study

Apparel Manufacturer Automates 52 Processes with Robotic Process Automation

The company is one of Asia’s leading apparel and textile manufacturers. It has 53 manufacturing facilities in 16 countries and employs over 99,000 employees. It provides design-to-delivery solutions to leading lingerie and sportswear brands around the globe.

Project Overview


Person-day savings annually


Processes automated


Bots currently in operation


Bots planned

52 Processes Key Challenges


  • Coping with disruption: Many brands the company serves were experiencing changing consumer habits and market disruptions. Brands passed these issues downstream to suppliers. In response, the company needed faster and more efficient deliveries.
  • Digitization priorities: The company embraced digital transformation to meet current growth demands, achieve future growth targets, and stay competitive. They identified Robotic Process Automation (RPA) as a primary digital transformation tactic.
  • Controlling costs: Market pressures were making the ability to control process and rework-related costs increasingly important.
  • Enhancing efficiency: Rapid growth and increasing volumes were increasing the amount of time and effort spent on repetitive, manual, non-value-added tasks.

Solution Highlights

  • The company wanted to improve productivity, efficiency, and cost savings. The best way to do this was to automate time-sensitive, repetitive tasks. These tasks were in front and back-end processes in customer service, procurement, and finance.
  • The RPA initiative began by testing one process’s business value and technical feasibility. Once proven, the company automated additional tasks.
  • Rizing developed 10 RPA-based bots to automate 52 processes in the customer’s organization
  • The bots primarily automated ERP (SAP) processes
  • 5 more bots are planned to automate additional processes

52 Processes Solution Highlights

RPA Defined:

If you are new to the RPA acronym, the first thing you need to know is that there aren’t really any robots involved in robotic process automation. Not physical or mechanical versions, anyway.

Instead, think of an RPA bot as a virtual copycat. RPA bots use a combination of automation and machine learning to perform repetitive, high-volume, rule-based, trigger-actuated tasks.

The Rizing Advantage

Our RPA capabilities automate business processes within your enterprise, ranging from the highly complex to the mundane. Rizing’s RPA runs non-intrusively on your existing IT landscape, making redirecting resources toward high-value activities and processes easier.


  • Order to cash
  • Procure to pay
  • Sales orders
  • Report generation


Average person-hour savings: 3000 per account



  • Payroll
  • Incentive claims
  • Vendor set up
  • Report generation

Average person-hour savings: 4000

Supply Chain

  • Inventory management
  • Invoice management
  • Returns processing
  • Work order management


Average person-hour savings: 2000 per account



  • Application monitoring
  • Batch processing
  • Email-related tasks
  • File management

Average person-hour savings: 500


Improved Process Efficiency

Savings of up to 1000 person-days per month and 14,000 person-day savings annually

Less Effort

Focus on
High-Value Tasks

Eliminating repetitive, manual tasks allows staff to focus on value-adding initiatives

Enhanced speed
and accuracy

Bot-based automations increased accuracy and improved on-time deliveries

Employee Satisfaction

Increased Employee

Automation improved operational efficiencies, user satisfaction, and employee motivation

20-35% in Cost Savings

20-35% in
Cost Savings

By automating processes, fashion companies decrease costs while freeing staff to concentrate on critical duties.

Reduces Total Cost Of Ownership

Reduces Total Cost
Of Ownership

RPA is non-intrusive and uses your existing infrastructure without disrupting underlying systems, reducing the burden on IT.

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