Application Managed Services for SAP® Fashion and Retail Solutions
Access SAP expertise without recruiting.
Our Application Managed Services for Fashion and Retail offerings are built specifically for fashion and retail businesses to free up your resources, lower TCO, and provide end-to-end application and infrastructure support using industry standard-based Services Delivery Methodology (SLA).
Reduce IT Cost
Sustain operations at a lower cost and maximize your investment in SAP.
Free Up Your Resources
Acquire expertise in SAP capabilities without the time and costs of recruiting.
Gain a Service Desk
Achieve operational and business efficiency through a dedicated service desk.
Our SAP Support & Solution Offerings
Functional Support
Leverage our team’s deep SAP specialization to optimize usage of functionalities, activate new functionalities and streamline processes in key business areas.
Coverage:
- SAP S/4HANA Fashion & Vertical Business
- SAP S/4HANA Retail
- SAP S/4HANA
- SAP AFS
- SAP Retail
- SAP ECC
- SAP Fashion Management
Technical Support
Expertise to support your company in utilizing smart and efficient ways to extend and optimize your ERP and generate more value from your application portfolio.
Coverage:
- ABAP
- PI/PO
- SAP Fiori
- SQL
- Java J2EE
- iOS
- Android
Infrastructure Monitoring
We help manage your SAP environment 24/7 to ensure your system landscape is always up-to-date with the right releases, patches and updates.
Coverage:
- Basis support
- Batch job monitoring
- BI process chain monitoring
Trusted by Leading Fashion and Retail Companies
Our Methodology and Reporting
Protect and maximize your significant investment in SAP by leveraging a framework designed to ensure higher performance.
Incident Logging
Industry focused functional, technical, infrastructure and monitoring services
Governance
Governance structure and procedures to reduce risk and maintain compliance
Hotline Facilities
8×5 support based on customer time zones and 24×7 support for critical issues via dedicated customer hotline for escalations
Operational Reports and Lean Dashboards
Includes SLA based reporting, trend/ticket aging reports, status reporting and more
Why Rizing for SAP Application Managed Services
Framework and Ability to Deliver
- Proven methodology and governance with greater visibility and transparency
- Right level of governance to ensure SLA and long-term improvements
Global Focus
- Dedicated or pooled consultants to support regions in North America, South America, EMEA & Asia Pacific
- A combination of onsite, offsite, and offshore delivery models based on client needs
Scalability
- Agility to adapt to customer needs with flexibility to quickly ramp up/ramp down resources
- Ability to design the most robust IT outsourcing model to fit client needs
20+ Years of Exclusive Focus on SAP Fashion and Retail Solutions
- Deep domain expertise in SAP solutions for the fashion and retail industry including SAP AFS, SAP IS Retail, SAP Fashion Management, SAP S/4HANA Fashion and SAP S/4HANA Retail
- Proven, industry-leading practices for optimal performance and cost savings