Carhartt Goes Live on SAP S/4HANA® Fashion – Retail

Over its 130-plus-year history, Carhartt became a global brand known for rugged, long-lasting workwear apparel and boots.

Having experienced continued growth due to increasing popularity, it became imperative for US-based Carhartt to transform its technology and the processes that the technology enabled.

With popularity comes growth. The growth prompted a need for the US-based to transform their technology and the processes built upon it.

After researching options, Carhartt took a major step in its transformation by replacing its heavily customized ERP with a stable, scalable SAP S/4HANA platform.

Carhartt prioritized remaining open and providing customers with a positive, frictionless shopping experience during the transition.

However, the technology upgrade during the pandemic left the company to shift gears rapidly and transition to a remote work model.

“From early on, we appreciated Rizing’s willingness to create meaningful relationships with the Carhartt project team. This paid off repeatedly as it created open lines of communication and healthy dynamics when the work was heavy or complex. We often looked to Rizing’s extensive experience in the fashion space to help us build a system that would support future growth. We are immensely proud of our collective ability to deliver this project on time, especially given that we were entirely remote for the last 4-5 months, through go-live and hypercare, which is quite frankly, incredible.”
– Jenny Hall, Director of Project Catalyst, Carhartt.

The project’s subsequent phases include wholesale operations, manufacturing operations, and integration of e-commerce.

Read more about Carhartt’s implementation of S/4HANA.